Who handles support when on leave: Depending on who Nsika has available and Michelle to have a conversation before she goes on leave with that person
Who to contact in case there are problems on the Telkom Kenya portal:
- If there is anything portal related that needs assistance it is to be raised with Beatrice and she will then raise it with Telkom Kenya
- (Executive Sales & Account Manager – Adapt IT East Africa) – Beatrice Kihara Beatrice.kihara@adaptit.com
- Any data related issues, please email Maxwel (momakanda@telkom.co.ke) and BI & Mediation(bimediation@telkom.co.ke)
Who to contact in case there are problems on the Cell C Corporate Portal:
- Initial request needs to be raised with Delusha Naidoo and she will re-direct as required
Our contacts at Cell C :
- (Key Client Relationship Consultant) TBC
- (Customer Account Sales Manager) Dean Whitehead DWhitehead@cellc.co.za - 0818284899
- (Digital Delivery Manager) Delusha Naidoo DNaidoo@cellc.co.za - 0747876054